March 17, 2020
Dear Hanover Holiday Traveller,
As of March 13, 2020, our Canadian Government issued an Official Global Travel Advisory to “Avoid non-essential travel outside of Canada until further notice”. To limit the spread of COVID-19, many countries have put in place travel or border restrictions. New restrictions may be imposed with little warning and your travel plans may be severely disrupted.
The health of our passengers and staff remain our top priority. Public Health agencies are urging social distancing to stop the spread. With Ontario declaring a state of emergency today, we are suspending all outbound tours up to April 10, 2020 at this time. In line with other tour operators, clients booked to travel during this time will be offered a Future Travel Credit for the value paid, to be used by September 1, 2021.*
For tours beyond an April 10 departure, we will continue to monitor and advise as the situation develops.
Thank you for your patience as we all deal with an unprecedented event.
Hanover Holiday Tours Limited
*Future Travel Credit not redeemable for cash.