Pre trip documentation is among the best that I have seen. Hotels were very good to excellent. Included meals were fantastic. Karen made us feel like family. Shuttle vans and drivers were first rate and well coordinated. I seek an itinerary that has a balance of history, culture, wildlife, scenery, music, local arts and crafts, food and learning…. I would recommend this trip to anyone. Thank you, Hanover Holidays, for the wonderful memories.