Reviews — Hanover Holidays

Gaspé Peninsula Reviews

June 2022

Christine is very knowledgeable and friendly. Mitchell was very safe and dependable. This tour was fun, interesting and informative. We enjoyed the tour but wished we could have spent more time in Tadoussac. It was a very appealing community.

R Wiisanen

June 2022

Hotels were excellent. Christine and Mitchell also excellent. Meals were fantastic. Everyone very accommodating and polite

M Edmeades

September 2021

Great locations, great variety, good director and driver. Fellow passengers great, as was the weather.

B Tomka

September 2021

Excellent tour with great itinerary. Christine and Ron made it even better. Definitely something I would recommend. Food very good.

P Merath

September 2021

The trip to Gaspe was great, we really enjoyed it, especially the Whale watching, the hotels in Tadoussac and Perce. Kingston tour guide was amazing, food and rooms were excellent, great choices and well organized. Considering the restrictions we have been under for the last 18 months the trip went very smoothly thanks to Christine and Ron. We will definitely travel with Hanover Holidays again.

P Sanderson

July 2019

Beautiful scenery in all of Quebec. Well organized. All and more of what I anticipated for this tour. Well done.

Simcoe, ON

July 2019

Hotels excellent. We so enjoyed our tour to Gaspe, it was a fun time. We are grateful to the people who organized this trip, so many wonderful people on our coach. We are sad to say goodbye. The scenery was awesome.

Sudbury, ON

July 2019

Great trip-very friendly group-excellent meals- scenery spectacular-weather excellent. Bus driver capable, cautious and courteous.

Sheddon, ON

Links and Information

Our office is open Monday through Friday 9:00 a.m. to 5:00 p.m.  We are experiencing  high call volumes and will return your call as quickly as possible.  We appreciate your patience and kindness to agents on duty.

Clients must be fully vaccinated to travel (2nd dose minimum 14 days prior to departure) and onboard capacity will be as per public health guidelines on date of travel/destination requirement, which currently is at 100% in Ontario.  We encourage masks to be worn to board/exit the coach, but may be removed once you are in your seat.  Some attractions/venues may still require a mask to be worn.

Our capacity limit effective June 1, is 42 on a 56 seat motor coach.

The CDC has announced, effective Jan. 22, all persons crossing at a land border or ferry terminal, must be fully vaccinated to enter the United States.  Currently, no testing is required at these crossings to enter the U.S, and as of April 1 no testing is required to return back to Canada.  Effective October 1, 2022, arrivals may choose to use the ArrivCAN app to upload information prior to return., but is not required.

Diane Diebel, V.P., Hanover Holiday Tours
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October 20, 2022
 
 
An Open Letter to Customers, Suppliers and Friends,
 
It is with a very heavy heart that we write this letter announcing that Hanover Holidays will be ending operations as of December 31, 2022.   It has become increasingly difficult to operate the quality tours for which we are well known, and so we reached this decision after a great deal of soul searching and debate.
Diane and I purchased Hanover Holidays from Ralph & Inez McLean in August of 1993 and from that time forward we invested everything that we had to give, often sacrificing our children’s events, family gatherings and time with friends, to drive Hanover Holidays forward.  We reached a tremendous milestone in 2019, achieving record breaking sales.   And we were very excited about our 2020 product line up, which we believed would push us even further!
Overnight, those plans went from great optimism to survival mode, with the onset of the COVID pandemic.   We were determined to survive the lockdowns and emerge ready to tour again.   And despite our Industry receiving very little Government assistance, we succeeded in accomplishing that goal.   But we had no idea we would find ourselves in a brand new world.
We returned to operating tours again in the fall of 2021, only to be shut down a second time by COVID restrictions.   In April of 2022 we opened again and immediately encountered several significant problems.   Consumers with unachievable expectations; COVID; an incredible employee shortage; and suppliers failing to provide quality services, or in some cases, any services at all.   Every tour operated during 2022, required a huge investment of extra time, while we faced our own staff shortages.   Later in the year, these problems were joined by a number of natural disasters.
Looking forward, the price increases we were facing to be able to operate tours in 2023 are extremely large, in many cases exceeding a 30% increase over current years costing.   This storm of challenges backed us into a corner and no amount of planning was going to provide us a reasonable path forward.
We want to extend a sincere thank you to the thousands of customers that travelled with us each year and have appreciated the efforts we made to provide a meaningful travel experience.   Your kind and encouraging words were taken deeply to heart.
In the same way, the huge number of friendships Diane and I formed from all across Canada and the United States, created a legacy of smiles that we will continue to cherish into the future.   We look forward to continuing to enjoy those friendships.
Most of all, we want to acknowledge the incredible staff, both past and present, who worked so diligently alongside of us and made such a tremendous difference in creating wonderful travel experiences for our customers.   The challenges were many and often came in groups, but Diane and I will never forget the dedication and commitment.   Our office staff, tour directors and shuttle drivers….thank you so much!!
 
Sincerely,
 
Jim & Diane Diebel
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